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Claims Field Representative

2 months ago

Columbus, Ohio, United States The Cincinnati Insurance Companies Full time
Make a Difference with a Career in Insurance

At The Cincinnati Insurance Companies, we prioritize people and apply the Golden Rule to our daily operations. We're seeking exceptional individuals to join our talented team, where our service-oriented, ethical, knowledgeable, and caring associates are the heart of our vision to be the best company serving independent agents.

Our Mission

We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us achieve continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person.

Key Responsibilities
  • Investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements.
  • Interview insureds, claimants, and witnesses, consult police and hospital records, and evaluate claim facts and policy coverage.
  • Inspect property and auto damages and write repair estimates, prepare reports of findings, and secure settlements with insureds and claimants.
  • Use claims-handling software, company car, and mobile applications to adjust loss in a paperless environment.
  • Provide superior and professional customer service.
Requirements
  • Be available and communicative during regular business hours.
  • Have a desire to learn about the insurance industry and provide a great customer experience.
  • Be able to work unsupervised.
  • Have excellent verbal and written communication skills, strong interpersonal skills, and excellent problem-solving, negotiation, organizational, and prioritization skills.
  • Be prepared to follow up with others in a timely manner.
  • Have a valid driver's license.
Benefits
  • Company car.
  • Company stock options, including Restricted Share Units and Incentive-based stock options.
  • Paid time off (PTO).
  • 401K with 6% company match.

Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional - all while enjoying a meaningful career.

Our company values diversity and welcomes a diverse workforce. We provide equal employment opportunity to all qualified persons without regard to race, creed, color, sex, including sexual orientation, gender identity, and transgender status, religion, national origin, age, disability, military service, veteran status, pregnancy, AIDS/HIV or genetic information, or any other basis prohibited by law.