Litigation Intake Coordinator

23 hours ago


Birmingham, Alabama, United States Hazzard Law Firm Full time
Job Title: Litigation Intake Specialist

We are seeking a highly skilled and compassionate Litigation Intake Specialist to join our team at Hazzard Law Firm. As a key member of our team, you will be responsible for managing client relations, surveying potential clients, and taking charge of various office tasks to ensure our firm runs at peak efficiency.

Responsibilities:
  • Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner
  • Manage various office tasks such as email correspondence, document management, data organization, and research to maintain our firm's high standards
  • Contribute to prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team
  • Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently
  • Coordinate appointments for potential clients that meet our criteria to keep our lawyers' schedules organized and grow our caseload
Qualifications:
  • High School diploma is a requirement. Bachelor's degree is a plus
  • Excellent communication skills and a sense of empathy
  • Full familiarity with the Microsoft Office suite, with advanced Excel proficiency
  • Firm knowledge of spreadsheet and data management, as well as computer skills
  • Customer service or sales experience a plus
  • Previous legal experience highly valued
  • Previous experience with CRM and case management software desired


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