Legal Intake Coordinator

4 days ago


Birmingham, Alabama, United States Pridestaff Full time
Job Opportunity

PrideStaff is seeking a highly skilled and experienced professional to join our team as an Intake and Systems Manager. This is a direct hire position with a competitive salary of $80,000 per year.

The ideal candidate will have at least 1 year of recent and relevant experience working in a personal injury law firm, with a strong background in intake and case management. Experience with Neos software is a plus.

Responsibilities:

  • Manage, train, and support the intake team.
  • Communicate with paralegals, attorneys, and other departments.
  • Serve as the liaison for all technical issues affiliated with the case management software.
  • Collaborate with vendors for troubleshooting and updates.
  • Improve and evaluate the intake and software support processes.
  • Handle phone interactions with clients for support and troubleshooting.

Requirements:

  • Direct hire position.
  • $80,000 per year salary.
  • Ability to work 8 a.m-5 p.m. Monday-Thursday and 8 a.m-4 p.m. on Friday.
  • At least 1 year of recent and relevant experience working in a personal injury law firm.
  • Intake experience is required.
  • Experience with Neos software is a plus.
  • Personal injury law firm experience is required.
  • Case management software experience is desired.
  • Customer friendly with the ability to work under pressure.
  • Proven leadership experience.
  • Ability to multi-task.

Benefits:

  • Medical Option Plans
  • Dental Option Plans
  • Vison Option Plans


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