Client Intake Coordinator
6 days ago
KRW Lawyers, a high-volume Personal Injury Law Firm, is seeking a detail-oriented and self-motivated individual to join the team as a Client Intake Specialist. This role involves providing exceptional customer service to clients in a fast-paced environment, utilizing strong active listening skills and effective communication to build and maintain relationships.
Key Responsibilities
- Utilize multi-line phone systems to handle high call volumes, greeting clients and reviewing legal documents.
- Transcribe medical dictations and perform vital signs in a clinical setting if required.
- Perform standard administrative duties, including e-filing, faxing, scanning, mailings, and scheduling.
- Deliver outstanding customer service to clients in a high call volume setting.
- Participate in office rotation and clinics, and assist in sorting, filing, faxing, and copying documents.
- Facilitate communication between all departments and assist in all other duties as assigned.
Requirements
- At least 2 years of experience in an office/administrative setting.
- Experience using a multi-line phone system.
- Strong attention to detail and organization.
- Ability to multi-task and prioritize.
- Advanced experience in Microsoft Office programs.
- Pleasant, personable, and friendly attitude.
- Clean, professional appearance.
Benefits
- $16/hr. DOE.
- PTO.
- Hybrid WFH Schedule.
- Paid holidays.
- 100% Health, Dental, Vision & Life.
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