Sales Development Representative
4 weeks ago
Mines SMB sales opportunities from marketing leads, establishing relationships, and working closely with our Telesales and Field Sales teams. As a team member and key contributor in T-Mobile's revenue engine, act as first point of contact for all inbound leads generated by the marketing team. Cultivate and quickly respond to inquiries by email and phone qualifying potential customers and connecting them with T-Mobile Account Executives.
Key Responsibilities- Responding in real time to leads coming through T-Mobile for Business website and other marketing campaigns
- Managing and cleansing data in the Salesforce CRM system as leads are entered
- Emailing and calling prospects to understand and build their interest in TFB solutions
- Carefully following the follow-up sequence, lead management process in Salesforce, and the qualification process to qualify leads and prevent fraud
- Researching leads, following up with them and assigning them to the appropriate sales person
- Providing feedback to Marketing team on lead quality, processes and performance
- Also responsible for other Duties/Projects as assigned by business management as needed
- High School Diploma/GED (Required)
- Less than 2 years Call center/sales experience
- Technology
- Sales
- Communication
- Client Relationship Management
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable
Equal Opportunity EmployerT-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
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