Customer Service Associate
2 weeks ago
Gymkhana Gymnastics Front Desk Receptionist - Evenings and Weekends
Our mission at Gymkhana Gymnastics is to nurture the physical, emotional, and social growth of children through exceptional gymnastics training, and our dedicated staff play a crucial role in achieving this goal.
For over four decades, Gymkhana has established itself as Pittsburgh's leading gymnastics institution, and we are excited to expand our team. We are looking for enthusiastic and friendly individuals who excel at multitasking to join us at our various locations.
The influence Gymkhana Gymnastics has on children extends far beyond gymnastics skills. Our programs help children build confidence, enhance focus, and develop resilience.
We have multiple openings available, and candidates should have at least one year of experience in customer service, retail, or a similar environment.
Comprehensive training will be provided to uphold Gymkhana's strong legacy.In addition to being tech-savvy and comfortable engaging with children, parents, and the public, our front desk receptionists must be adaptable team players who are self-driven and eager to learn.
To discover more about Gymkhana Gymnastics and our offerings, please visit our website.
Compensation:
- Training rate of $12 - $14/hour
- Compensation based on experience
Hours/Schedule:
- Part-time positions available
- Year-round availability is essential
- Evening and weekend shifts are preferred
Key Responsibilities:
- Provide accurate information about programs and their availability
- Welcome every individual as they arrive and depart
- Process registrations and manage account payments
- Assist supervisors with session confirmation communications
- Support billing processes for overdue accounts
- Handle Pro Shop transactions
- Maintain up-to-date records (attendance, parties, finances)
- Address customer inquiries and concerns
- Respond to phone calls with accurate information and detailed notes
- Manage emails promptly and direct them to the appropriate staff
Additional Responsibilities:
- Support instructors during emergencies
- Distribute first aid supplies as needed
- Help maintain cleanliness in the lobby and gym areas
- Check restroom supplies and cleanliness
- Assist with cleanup tasks as requested
- Organize Pro Shop merchandise
- Create and update bulletin board displays
Working Conditions/Physical Requirements:
- Ability to walk on uneven surfaces
- Capability to navigate stairs
- Ability to move small gym mats
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