Sales Support Specialist

3 weeks ago


Belgrade, Montana, United States MacArthur Co Full time
Inside Sales Support Job Description

At MacArthur Co., we're committed to providing exceptional customer experiences. As an Inside Sales Support Specialist, you'll play a vital role in connecting our outside sales team with customers, ensuring seamless order processing, and building strong relationships based on trust and competence.

Key Responsibilities:
  • Support daily sales operations at our building materials distribution center
  • Collaborate with customers and colleagues to foster solid relationships
  • Think critically to ensure customer success
  • Multi-task and handle detailed work efficiently
  • Diagnose problems and provide effective solutions
  • Follow up with customers to preserve relationships
  • Work in a fast-paced environment with multiple projects
  • Communicate openly and effectively
  • Support outside sales team members in business development, quotes, and order processing
  • Finalize and oversee customer order fulfillment
  • Address customer concerns and opportunities for problem-solving
Requirements:
  • Detail-oriented and focused
  • Avoid over-committing or over-promising
  • Follow established guidelines and policies
  • Cooperative and easy-going
  • Experienced with Microsoft Office Suite
  • Ideal candidates have inside sales and customer service experience
  • Roofing, mechanical, industrial, HVAC, and siding product knowledge preferred
  • Strong communication skills
  • Experience in the construction industry helpful
  • Team player with leadership skills
  • Willing to assist and support colleagues
  • Persuasive communication style
  • Active listener with concise communication
Benefits Package:
  • Outstanding Family Medical Benefits Package
  • Substantial Stock Ownership Program
  • Competitive Compensation Packages
  • Paid Time Off (PTO) & 8 Paid Holidays Each Year
  • Employer Sponsored Family Dental Insurance
  • 401k and Roth 401k Investment Accounts (With Substantial Employer Matching)
  • Employer Sponsored Life & Disability Insurance


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