RV Sales Representative

3 weeks ago

Saratoga Springs, New York, United States Alpin Haus Full time

About the Role:

The RV Sales Associate is responsible for generating sales for new and used RVs and equipment, while providing customers with an outstanding customer service experience.

Key Responsibilities:

  • Build rapport & trust with customers
  • Generate and close sales for new and used units and accessories, through effective selling techniques and consistent with the company's core values and service pillars
  • Conduct professional, high quality and informative interactive demonstrations with customers
  • Serve as a liaison between customers and various departments including Accounting, F&I, Parts, and Service
  • Maintain appropriate level of contact with customers to increase opportunities for repeat and referral business
  • Continuously improve product knowledge by staying up to date on manufacturer's product features, components, and changes
  • Stay up to date of market trends and industry changes from publications, manufacturer websites and company provided information
  • Be willing to learn and continuously implement the Alpin Haus selling system word tracks and techniques
  • Participate in the company's education and training seminars to improve sales and customer relationship skills
  • Enhance organization reputation by accomplishing new and different requests, handling customer objections and exploring opportunities to add value to the customer's experience

Requirements:

  • High school diploma
  • 1 year retail sales experience; experience in RV or automotive sales preferred
  • Weekend work and occasional travel required

Competencies:

  • Be self-motivated, enthusiastic, with a strong independent work ethic and have passion for success
  • Exhibits high level of integrity
  • Follows through on commitments on a timely basis
  • Exhibits assertive, but un-abrasive selling skills
  • Have a professional demeanor, with excellent interpersonal and verbal communication skills for friendly and effective customer and employee interactions
  • Possesses basic computer and data entry skills
  • Works effectively both alone and in a team environment, and establishes collaborative working relationships with peers and staff

Physical and Environmental Conditions:

Talking and hearing, walking and sitting, repetitive hand motion, using hands to grasp, and reaching with arms/hands, are required.

Very little exposure to adverse environmental conditions; work is normally performed in a typical office environment. Customer interaction may occur outside in various weather conditions.

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