Senior Client Services Manager

18 hours ago


New York, New York, United States Sedgwick Full time

At Sedgwick, we are passionate about making a positive impact on the world through the people and organizations we serve. Our company culture is built on caring for our colleagues, clients, and communities. As a Senior Client Services Manager, you will play a key role in shaping our client relationships and driving business growth.

Key Responsibilities:

  • Ensure contract compliance with company guidelines within an assigned area.
  • Manage financials, including accounts receivable, invoicing, and pricing support, to ensure seamless operations.
  • Develop and maintain in-depth knowledge of client needs, including threatened status and relationships with our company.
  • Negotiate new contracts and handle renewal processes in a timely manner.
  • Lead business planning and budgeting initiatives within an assigned area to drive strategic growth.
  • Plan and execute staffing strategies, including succession planning, bench-strength development, and new business acquisition.

Requirements:

  • Bachelor's degree from an accredited college or university with a major in Risk Management, Business Administration, or Finance preferred.
  • 10 years of related experience or an equivalent combination of education and experience, including 3 years of Account Executive experience on national accounts and 5 years of claims/supervisory experience.
  • In-depth understanding of workers' compensation, liability, and disability.
  • Excellent oral and written communication, presentation, leadership, management, motivational, analytical, interpretive, organizational, interpersonal, negotiation, and facilitation skills.

The estimated salary for this position is $97,906 - $125,000 per year, depending on location and experience. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.



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