Account Representative

2 weeks ago


Frederick, Maryland, United States Griffith Energy Services Full time
Account Executive Job Description

We are seeking a knowledgeable and reliable individual to serve as an Account Executive at Griffith Energy Services. As an Account Executive, you will be responsible for acquiring new heating oil and propane customers, selling service contracts, Smartpay budget programs, CARE, and other home services.

Responsibilities:
  • Develop client relationships and provide exceptional service using excellent communication and active listening skills.
  • Sell heating oil, propane, service contracts, and other home services.
  • Follow up and close company-generated leads either by phone or in the field.
  • Work as a team with the Inside Sales call center to maximize close rate and new customer acquisition.
  • Work closely with delivery and service teams to ensure new customer satisfaction.
  • Manage the Move in Move out (MIMO) process using the MIMO tracker to achieve company-budgeted close rates for home retention.
  • Work the Multiple Listings (MLS) process to acquire new home owners as customers.
  • Use effective networking through groups and associations as well as customer referrals to generate additional leads.
  • Provide equipment leads to Residential Equipment Specialists.
  • Use Salesforce CRM to manage the business.
Requirements:
  • High School Diploma or Equivalent; college degree a plus.
  • 1+ years of Sales experience preferred.
  • Demonstrate character, integrity, and ethical values.
  • Understand all sales processes and manage the business accordingly.
  • Valid driver's license and ability to meet the company's motor vehicle policy.
Benefits:
  • Competitive compensation and benefits package, including medical coverage, dental coverage, 401(k), and more.
  • Opportunities for advancement to roles of greater responsibility within our organization.
  • Professional development and growth opportunities.


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