Front Desk Liaison Representative

7 days ago


Westborough, Massachusetts, United States Extended Stay Full time

About the Job: We're looking for a friendly and organized Guest Services Rep to join our team at Extended Stay. As a Guest Services Rep, you will play a vital role in ensuring our guests have an enjoyable and comfortable stay. Your primary responsibilities will include responding to guest requests, processing reservations, and maintaining accurate records.

Responsibilities:

  • Respond to guest inquiries and resolve issues promptly;
  • Process guest arrivals, departures, and room assignments;
  • Manage guest feedback and concerns;
  • Collaborate with other departments to ensure seamless guest experiences.

Requirements: High school diploma or equivalent required; 1-2 years of customer service experience preferred

Compensation: $42,000 - $60,000 per year, depending on experience



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