Patient Access Coordinator

7 days ago


Edison, New Jersey, United States Hackensack Meridian Health Full time

About the Role

Hackensack Meridian Health is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a critical role in ensuring the smooth operation of our patient access services.

Key Responsibilities

  • Conduct quality interviews with patients to ensure compliance with patient safety rules and state and federal regulations.
  • Gather and verify patient demographics to validate patient identity.
  • Conduct intensive screening of patients to identify network status and coordination of benefits.
  • Obtain patient consents and attestations as required.
  • Perform job-related functions, including facility-based scheduling, bed planning, pre-registration, registration, insurance verification, pre-certification, point of service cash collection, and financial clearance.
  • Adhere to the Medical Center's Quality Standards and maintain a positive patient experience.

Requirements

  • High school diploma or equivalent required.
  • Ability to work rotating schedules and shifts based on needs.
  • Good written and verbal communication skills.
  • Customer service-oriented.
  • Basic medical terminology knowledge.
  • Proficient computer skills, including Microsoft Office and/or Google Suite platforms.

Preferred Qualifications

  • Bachelor's degree and/or related experience.
  • Minimum of 1+ years of experience in a hospital setting.
  • Patient financial services experience in a professional or hospital setting.
  • Prior registration/insurance verification experience.
  • Excellent analytical, written, and verbal communication, and interpersonal skills.
  • Proficient medical terminology knowledge.
  • Knowledge of insurance specifications, ICD10, and CPT4 codes.

About Hackensack Meridian Health

Hackensack Meridian Health is a leading healthcare organization in the region, committed to delivering high-quality patient care and advancing the field of medicine. We are a mandatory influenza vaccination facility, and we are dedicated to providing a safe and healthy work environment for our employees.



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