Lead Business Systems Consultant

2 weeks ago

Des Moines, Iowa, United States Wells Fargo Full time
About this Role

The Analytics and Tools Lead will have a technical competency for the Agile Tools Suite. This role requires a strong understanding of Confluence, Jira, Registry, Tableau Reporting, and other tools used by Wells Fargo. The successful candidate will be responsible for providing technical support and troubleshooting customer issues, creating and facilitating training on these tools, and staying connected to Enterprise Change Management requirements.

Key Responsibilities
  • Act as a key participant in providing strategic business solutions to product teams
  • Evaluate highly complex problems and provide subject matter knowledge proficiency on the Agile toolset
  • Define and lead detailed research on technology requests for product teams
  • Make decisions in highly complex and multifaceted situations requiring solid understanding of Jira and the Agile Registry
  • Lead project or systems documentation, and monitor and manage project schedules and deliverables
  • Collaborate and consult with product teams to provide comprehensive technological solutions for complex problems
  • Ensure communication and information flow product teams, as well as escalations of tool production issues
  • Coordinate and support from the TI Transformation organization and coaches for product launches
  • Help to coordinate planning, adoption and training for onboarding teams to the tool set. Support trainers and other enablers for the Product Transformation
  • Assist with the adoption of the reporting/dashboards across product and Agile teams
  • Identify Data SMEs that will have access to the reporting data-mart for CIO specific analysis
Requirements
  • 5+ years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years of experience and proficient using Atlassian tools (JIRA, confluence), including experience building foundation competencies in the toolset
  • 2+ years of working with an Agile environment
  • 1+ year experience writing SQL
  • 1+ year experience writing JQL
  • Desired Qualifications: Experience with Power BI or Tableau, Experience with creating and modifying JIRA dashboards, Deep experience with JIRA integrations and roadmaps, Experience building foundational competencies, Experience providing Jira configuration training, Relevant technical experience in an SDLC development and/or infrastructure environment
Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, including health benefits, 401(k) Plan, paid time off, disability benefits, life insurance, critical illness insurance, and accident insurance, parental leave, critical caregiving leave, discounts and savings, commuter benefits, tuition reimbursement, scholarships for dependent children, and adoption reimbursement.

Company Overview

Wells Fargo is a leading financial services company that provides a wide range of financial products and services to consumers and businesses. We are committed to diversity, equity, and inclusion in the workplace and welcome applications from all qualified candidates.

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