Certified Peer Support Specialist

4 weeks ago


Memphis, Tennessee, United States Phoenix Counseling & Crisis Centers Full time
Job Title: Certified Peer Support Specialist

We are seeking a Certified Peer Support Specialist to join our team at Phoenix Counseling & Crisis Centers. As a Certified Peer Support Specialist, you will provide crisis support services to consumers receiving 24/7/365 crisis services.

Key Responsibilities:

  • Provide crisis support services to consumers, including crisis assessment, intervention, and stabilization.
  • Support medical and clinical services being provided to consumers, including provision of group and individual supportive counseling.
  • Conduct screenings for walk-in consumers and complete admission/discharge paperwork under supervision.
  • Maintain a safe and therapeutic environment, assist consumers with basic needs, and provide transportation as needed.
  • Participate in daily meditation, WRAP groups, orientation groups, exercise, basic skill development, and social activities.
  • Document services provided and billed, including service notes, confidentiality and privacy practice documentation, and general admission, discharge, and referral forms.
  • Transport consumers to community resources and participate in a community-based team approach to achieve positive consumer outcomes.

Requirements:

  • At least one year of experience in delivering crisis services.
  • Certification as a Peer Support Specialist.
  • High School Diploma or equivalent.
  • Valid driver's license.
  • Ability to work 24/7/365 shifts, including availability by phone to work shifts and cover increased acuity on unit or as requested by supervisor.
  • Ability to operate telephone, fax machine, and computer hardware/software.
  • Ability to write in a legible, readable, and understandable manner.

Preferred Qualifications:

  • Certification as a Wrap Facilitator or ability to obtain within 6 months of hire.

About Phoenix Counseling & Crisis Centers:

Phoenix Counseling & Crisis Centers is committed to providing easy access to a comprehensive range of behavioral health services in the Gaston, Lincoln, and Cleveland County communities. We deliver a continuum of care that includes screening, evaluation, crisis stabilization, sexual assault services, and both inpatient and outpatient treatment for mental illness, addictions, and developmental disabilities.


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