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Client Service Representative

2 months ago

Mentor, Ohio, United States Levin Furniture Full time
Job Description

Levin Furniture is seeking a highly motivated and customer-focused Client Specialist to join our team. As a Client Specialist, you will play a critical role in creating exceptional customer experiences and driving sales growth.

Key Responsibilities:
  • Customer Service: Provide top-notch customer service, ensuring that every customer interaction is positive and memorable.
  • Sales Support: Assist the sales team in driving sales growth, including participating in sales meetings, attending vendor training, and presenting training to the team.
  • Product Knowledge: Develop a thorough understanding of our products, including pricing, promotions, and sales processes.
  • Transaction Processing: Process transactions through our POS system, ensuring accuracy and efficiency.
  • Team Collaboration: Work closely with the sales team to achieve sales goals, including scheduling filled orders and assisting with transactions during open floor.
Requirements:
  • Flexibility: Availability to work retail hours, including evenings, weekends, and holidays.
  • Communication Skills: Excellent verbal and written communication, and listening skills.
  • Education: High School Diploma and/or GED Equivalent and above.
What We Offer:
  • Competitive Pay: Earn a competitive salary and benefits package.
  • Opportunities for Growth: Levin Furniture is committed to promoting from within, offering opportunities for career advancement.
  • Supportive Work Environment: A friendly and supportive work environment, with a focus on employee well-being.