Customer Service Representative
5 days ago
We are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Total Management Group.
The ideal candidate will possess excellent communication skills, a positive attitude, and a strong commitment to providing exceptional guest service.
Responsibilities:
- Provide warm and welcoming service to guests, ensuring a positive experience throughout their stay.
- Check in and out guests, process payments, and maintain accurate records.
- Respond to guest inquiries and resolve issues in a timely and professional manner.
- Collaborate with colleagues to ensure seamless service delivery and maintain a clean and organized front desk area.
- Participate in ongoing training and development to enhance skills and knowledge.
Requirements:
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Ability to work a variety of shifts, including evenings and weekends.
- Strong communication and problem-solving skills.
- Ability to lift up to 50 pounds and stand for long periods.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
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