Guest Services Representative Evenings and Weekends

2 weeks ago


Mentor, Ohio, United States Nothing Bundt Cakes Full time
Job Summary

We are seeking a skilled Guest Services Representative to join our team at Nothing Bundt Cakes. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities
  • Maintain a well-stocked retail area with Bundtlets, 8, and 10 cakes, as well as sample trays.
  • Manage par levels in the cooler for case cakes, assorted Bundtini packs, and sample trays.
  • Provide guest tour presentations and introduce walk-in guests to the bakery.
  • Assist guests with walk-in orders and suggest creative celebration solutions.
  • Upsell with candles, cards, and other retail items.
Requirements

We are looking for a highly motivated and customer-focused individual who is able to work a variety of shifts, including evenings and weekends. If you have a passion for delivering exceptional customer service and are looking for a dynamic and fast-paced work environment, we encourage you to apply.



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