Bundt Cake Service Representative

2 weeks ago


Mentor, Ohio, United States Nothing Bundt Cakes #269 Full time

Job Description

**Job Title:** Guest Services Representative

**Job Summary:**
We are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Nothing Bundt Cakes #269. As a Guest Services Representative, you will be responsible for providing exceptional customer service to our guests, both in-person and over the phone. You will be the face of our bakery, ensuring that every guest has a warm and welcoming experience.

**Responsibilities:**

* Provide exceptional customer service to guests, both in-person and over the phone
* Assist guests with walk-in orders and provide creative celebration solutions
* Maintain a clean and organized retail area, including dusting and merchandising
* Operate the point of sale system with accuracy and efficiency
* Assist with phone orders and provide excellent customer service
* Maintain a strong knowledge of our products, prices, and promotions
* Perform duties assigned by the Crafting department, such as fluffing bows and making design pieces
* Assist other departments as necessary

**Requirements:**

* No experience necessary - we will train the right person
* Ability to lift 50 pounds
* Strong communication and customer service skills
* Ability to work in a fast-paced environment
* Team player with a positive attitude

**What We Offer:**

* Competitive hourly rate starting at $11.00
* Opportunities for additional compensation based on experience and performance
* Performance bonuses and other perks

**If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity to join our team at Nothing Bundt Cakes #269.


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