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Automotive Account Management Specialist
2 months ago
This full-time hybrid role focuses on the responsibilities of a Sales Account Manager within the automotive industry. The selected candidate will be instrumental in overseeing and nurturing client accounts, ensuring optimal satisfaction, driving lead generation, and delivering exceptional customer service. This position offers flexibility for remote work arrangements.
Primary Duties:- Oversee and nurture client accounts to maintain high satisfaction levels.
- Identify and pursue new business opportunities through effective lead generation.
- Deliver outstanding customer service and support to clients.
- Establish and maintain robust relationships with clients.
- Communicate effectively and negotiate with clients to fulfill their requirements.
- Work autonomously as well as collaboratively within a team environment.
- Leverage CRM tools and Microsoft Office Suite for efficient account management.
- Demonstrated expertise in customer satisfaction, account oversight, and service delivery.
- Significant experience in lead generation and proficient communication skills.
- Strong problem-solving capabilities and negotiation skills.
- Ability to function independently and as part of a cohesive team.
- Familiarity with CRM systems and Microsoft Office Suite.
- Prior experience in sales or account management, especially in the plating, coating, or surface finishing sectors, is advantageous.
- A Bachelor's degree in Business, Marketing, or a related discipline is preferred.
