Propane Service Representative

2 weeks ago


Salina, Kansas, United States DCC Propane, LLC Full time

We are seeking a Propane Service Representative to join our team at DCC Propane, LLC. This role is responsible for providing exceptional customer service and support to our customers.

Job Description:

The primary purpose of this position is to provide exemplary customer service to customers. The successful candidate will be responsible for helping customers by providing product and service information in a confident, friendly, and articulate manner. Duties may also include upselling as well as other inside sales responsibilities as assigned. The candidate will be the primary liaison between customer and service team, providing service support and coordinating activities in the area of service to ensure safe, timely and efficient response of customers' service needs.

The ideal candidate will have strong data entry skills and attention to detail, with the ability to work well in a fast-paced environment. They must be able to provide resolution to gas and/or water service needs of customers and determine that service requests are within the scope of work performed by Company.

This role requires excellent organizational and communication skills, with the ability to work independently and effectively manage time. The candidate must be dependable with a stable work history and able to follow verbal and written directions. They should also be able to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary.



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