Customer Service Representative

4 weeks ago


Salina, Kansas, United States Kroger Full time

About Dillons
We are a proud part of the Kroger family of companies, serving Dillons customers in over 60 stores throughout Kansas. Our team is passionate about bringing diverse teams together to create amazing experiences for our customers and communities.

Job Overview:
This Pharmacy Clerk position offers a unique opportunity to make a difference in the lives of others while working in a fast-paced and dynamic environment. You will be responsible for providing excellent customer service, maintaining a safe and clean store environment, and adhering to company policies and procedures.

Key Responsibilities:
• Provide exceptional customer service to help people live healthier lives
• Maintain departmental standards, including keeping work stations and customer waiting areas clean and organized
• Understand and follow company guidelines on computerized inventory management, control, and ordering of non-legend drugs
• Complete all aspects of allowable inventory control, including shelf maintenance
• Answer phone calls and respond to inquiries as appropriate
• Promote sales and services to customers and store associates
• Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages, and company shrink guidelines
• Provide a stellar customer experience while accurately and efficiently performing all steps of release to patient and product dispensing, if allowable by state law

Requirements:
• High School Diploma or GED
• Must be 18 years of age
• Ability to handle confidential information

Compensation:$45,000 - $65,000 per year, depending on location and experience.



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