Service Delivery Coordinator
1 week ago
DCC Propane, LLC is a leading provider of propane services to residential, agricultural, commercial, and industrial customers across the country. With over 70 years of experience, we have established a strong reputation for delivering world-class safety standards and customer service. Our team of over 900 dedicated professionals is committed to taking care of our employees so they can take care of our customers.
Why Work for Us?
We offer a best-in-class benefit plan to our employees, including medical, vision, and dental plans, 401(k) retirement plan with company match, and paid time off plus holidays. We are committed to helping our employees achieve their career goals and provide opportunities for growth and development. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply.
Responsibilities
Your primary responsibility will be to provide exceptional customer service to clients in the propane industry. This will involve resolving customer inquiries and/or complaints, processing transactions, and maintaining accurate customer records. You will also be responsible for assisting with light collections and handling billing inquiries as assigned. In addition, you will need to communicate effectively with internal teams to ensure seamless delivery of services.
Requirements
To be successful in this role, you will need to possess excellent communication and organizational skills, as well as the ability to work independently and effectively manage time. You should also be dependable with a stable work history and able to follow verbal and written directions. Additionally, you must be able to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary.
Benefits
We offer a competitive salary range of $50,000 - $65,000 per year, depending on experience, plus benefits, including medical, vision, and dental plans, 401(k) retirement plan with company match, and paid time off plus holidays. We are an equal opportunity employer and welcome applications from qualified candidates.
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