Customer Support Specialist

2 weeks ago


Salina, Kansas, United States DCC Propane, LLC Full time

DCC Propane, LLC is seeking a Customer Support Specialist to join our team. This role is responsible for providing exceptional customer service and support to our customers.

Key Responsibilities:
  • Provide exceptional customer service through phone and personal contact.
  • Resolve or escalate customer inquiries and/or complaints as needed.
  • Process counter transactions.
  • Document and update customer records based upon the interactions.
  • Process payments and maintain customer accounts.

The ideal candidate will have strong communication skills, with the ability to communicate with and exchange information verbally and in writing. They must be able to work well in a team environment and be able to adapt to changing priorities and deadlines.

This role requires a high school diploma/GED and a minimum of 3 years of experience in an office environment. Customer service or inside sales experience is preferred.



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