Director of People Operations and Total Rewards Specialist

4 days ago

Rochester, New York, United States Heritage Christian Services Full time
Job Title: Director of People Operations and Total Rewards

Overview:

Heritage Christian Services is seeking a highly skilled and experienced Director of People Operations and Total Rewards to lead and manage a strategic and tactical array of people-focused programs and services. The successful candidate will build and support an HR team that facilitates the development of a culture of excellence, ensuring that the agency meets its regulatory requirements and prioritizes an excellent employee experience.

Responsibilities:

  1. Oversee functional elements of HR, including compensation, benefits, and workforce analytics, to ensure compliance with all legal and organizational requirements, standards, and procedures.
  2. Manage the design, administration, and ongoing evaluation of all compensation and benefits programs to create a compelling employee proposition that attracts highly capable, mission, and culture-aligned top talent to HCS.
  3. Develop metrics related to employee analytics to drive programs and priorities.
  4. Ensure that compensation and other total rewards initiatives are in alignment with the agency's mission, vision, and values and in stewardship of the agency's resources.
  5. Design bonus strategies for dynamic populations that incent high performance and reward desired behaviors.
  6. In close collaboration with leadership, ensure our compensation and benefits strategies are competitive and align with our total rewards philosophy.
  7. Create and maintain employee data reports, including compensation reports and overlapping demographic information.
  8. Design, manage, and administer the retirement, benefits, compensation, and rewards strategy and communications with support from the marketing and communications team.
  9. Manage relationships and communications with total rewards vendors.
  10. Research and recommend enhancements and changes to our total reward offerings.
  11. Optimize HRIS to meet workforce and compliance requirements and create opportunities for automation, reporting, and reduction of manual processes.
  12. Research and recommend advancements in HR technology, in partnership with IT and organizational strategy and practices.
  13. Oversee and manage HR compliance function, including leading HR audits, documentation, and testing of key controls, and ensuring internal policies and processes support compliance requirements.

Qualifications:

  • HR certification preferred.
  • Bachelor's degree in Human Resources, Business Administration, or similar field.
  • 5+ years HR-related experience.
  • 3 or more years of management experience required.
  • Strong proficiency in MS Office, particularly Word and Excel, and experience using HR databases, preferably iCIMS and ADP.
  • Broad knowledge of federal, state, and local labor laws, practices, and procedures, and current best practices pertaining to total rewards administration and development.
  • Knowledge and understanding of the issues surrounding access, equity, diversity, inclusion, implicit bias, and institutional racism.
  • Must demonstrate excellent strategic thinking, problem-solving, and organizational skills. Strong attention to detail and follow-through required.
  • Proven ability to communicate effectively, both verbally and in writing.
  • Ability to establish and build effective working relationships with colleagues and staff. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
  • Experience analyzing, creating, and evaluating policies and procedures and formulating recommendations.
  • Demonstrate leadership abilities and have previous experience working independently and managing multiple priorities and deadlines.
  • A valid NYS driver's license that is in compliance with Agency standards.

Our Commitment to Equity and Justice:

We believe that people are entitled to dignity, respect, equity, and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity.

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