Director of Operations

1 week ago


Rochester, New York, United States ComTec Solutions Full time
About the Role

We are seeking a highly skilled and experienced Director of Operations to join our team at ComTec Solutions. As a key member of our Senior Leadership Team, you will be responsible for leading our day-to-day operations and helping to develop strategic goals for the company.

Key Responsibilities
  • Establish and Optimize Operations: Develop and implement strategies to enhance efficiency, profitability, and communication across the organization.
  • Leadership and Management: Lead and motivate a high-performance management team, fostering skill development and emphasizing business objectives.
  • Reporting and Analysis: Prepare comprehensive operational, budgetary, financial, capacity analysis, and productivity reports for presentation to the President and Senior Leadership Team.
  • ERP Systems Expertise: Develop and implement corporate Standard Operating Procedures, Work Instructions, and other methods to ensure company initiatives are followed and subsequent goals are met.
  • Client Relations: Build and maintain strong relationships with clients, ensuring exceptional customer service and satisfaction.
Requirements
  • 10+ Years of Management Experience: Proven track record of leading and managing teams in a fast-paced and growing environment.
  • ERP Systems Expertise: Experience working with or leading in a Managed Services Provider environment, with a deep understanding of manufacturing processes.
  • Strong Communication Skills: Excellent written and verbal communication skills, including process documentation and presentation.
  • Entrepreneurial Spirit: A risk-taking, entrepreneurial spirit coupled with a strong work ethic and ability to inspire others.
What We Offer
  • Competitive Salary
  • Relaxed Company Culture
  • Generous Vacation Allowance
  • Health/Dental/Vision Insurance
  • Hybrid Flexible WFH Option
  • Life Insurance
  • Long and Short Term Disability Insurance
  • Investment in Professional Development
  • Value Recognition and Rewards


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