Technical Support Specialist

6 days ago


Étreux, Hauts-de-France, United States Della Infotech Full time

At Della Infotech, we are seeking a skilled Technical Support Specialist to provide temporary IT support during our move into our new office space in the Fenway neighborhood of Boston.

The ideal candidate will be responsible for unboxing and logging new equipment, installing smart desktop monitors at all workspaces, connecting them to our Internet network, and troubleshooting any issues that may arise. They will also assist the IT Director with other projects as needed.

This is an excellent opportunity for a motivated individual to gain experience in IT support and contribute to the smooth transition of our operations to the new office space.

About the Role
  • Assist in setting up and configuring new equipment and software;
  • Provide technical support to users on various computer-related issues;
  • Troubleshoot and resolve hardware, software, and networking problems;
  • Collaborate with the IT team to ensure seamless operation of systems and services;
  • Document and track technical issues and resolutions.
Requirements
  • A strong understanding of computer systems, networks, and software applications;
  • Excellent problem-solving and analytical skills;
  • Ability to work independently and as part of a team;
  • Strong communication and interpersonal skills;
  • Basic knowledge of Windows and macOS operating systems.

We offer a competitive salary range of $21.76-$43.52 per hour, depending on experience.



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