IT Support Specialist
3 days ago
We are seeking an IT Support Engineer to troubleshoot technical issues, provide technical and customer support. Key responsibilities include configuring internal office servers, PCs, networks, and telephony hardware.
- Configure servers, PCs, networks, and telephony hardware for smooth operation
- Perform on-site installations and troubleshooting for optimal system performance
- Provide support for server, PC, network, and telephony hardware administration
The ideal candidate will have 3+ years of experience in IT Support, a Bachelor's degree in Computer Science or related field, and strong communication and documentation skills. Business-level English skills are required.
Key qualifications include:
- Familiarity with major software vendors (Microsoft, Citrix, VMware)
- Knowledge of network devices (Cisco, Fortinet, Palo Alto)
- Experience with Unix/Linux, Windows server operation and maintenance
- Understanding of security software and solutions for servers and PCs
Salary: $32-$35/hour (DOE)
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