IT Services Technical Specialist

7 days ago


Étreux, Hauts-de-France, United States Boston Properties Full time

Job Summary:

We are seeking a highly motivated and detail-oriented IT Services Technical Specialist to join our team at Boston Properties. The successful candidate will be responsible for providing technical support and project responsibilities on both the Technical Support and Infrastructure Services teams in the Information Systems (IS) Department.

Responsibilities:

  • End User Support: Respond to requests for assistance in person or via remote support tools, document and escalate problems and requests as appropriate.
  • Hardware Diagnostics and Repair: Diagnose hardware problems, perform and/or coordinate the repair of hardware.
  • Infrastructure Support: Support Active Directory, work on project tasks related to updates, upgrades, and installations, validate and update the configuration of computers, copiers, printers, and phones.
  • Dedicated Project Work: Approximately 30% of time is associated with dedicated project work that enhances the IS Department at BXP.

Requirements:

  • Candidate must be currently performing coursework in Computer Sciences or a related field.
  • Possess a service orientation and attitude in working with others.
  • Be detail-oriented and methodical in solving problems and managing multiple projects.
  • Possess an aptitude toward learning technical concepts.
  • Strong knowledge of relational databases and accounting practices.

Compensation:

The estimated annual salary for this position is $65,000 - $85,000 based on industry standards and location.



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