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Customer Service and Beverage Specialist

2 months ago

Detroit, Michigan, United States Hollywood Casino at Greektown Full time
Job Summary

We are seeking a skilled and enthusiastic Bartender to join our team at Hollywood Casino at Greektown. As a Bartender, you will be responsible for providing exceptional customer service and beverage preparation in a fast-paced environment.

Key Responsibilities
  • Prepare beverages in accordance with established procedures and recipes.
  • Follow proper cash control procedures and maintain accurate records.
  • Practice proper par stock ordering procedures to ensure optimal inventory levels.
  • Maintain current knowledge of all policies and procedures concerning the service of all alcoholic beverages.
  • Responsible for set-up and cleaning of the bar area, including maintaining a clean and organized workspace.
  • Monitor and assist in training Barbacks to ensure seamless service.
  • Maintain knowledge of current hotel activities, beverage outlets, and operations to provide exceptional customer service.
  • Comply with all health and safety standards and attend scheduled meetings to stay informed.
  • Perform other job-related duties as assigned by management.
Requirements
  • Must have knowledge of relevant bartending procedures, including drink recipes and preparation methods.
  • Great communication and interpersonal skills, including effective communication with staff and customers.
  • Skill in establishing and maintaining effective working relationships with staff and management.
  • Ability to read, write, and communicate verbally in English.
  • Ability to perform basic math and handle money and make correct change.
  • Ability to understand and comply with all departmental and company rules, regulations, policies, and procedures.
  • Ability to establish and maintain effective working relationships with staff and management.
About Us

Hollywood Casino at Greektown is a leading provider of integrated entertainment, sports content, and casino gaming experiences. We are committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet. We are changing entertainment and invite you to join our team.