Warehouse Operations Manager

4 days ago


Detroit, Michigan, United States National Beverage Full time
Job Title: 3rd Shift Warehouse Supervisor

At National Beverage, we are seeking a highly skilled and experienced 3rd Shift Warehouse Supervisor to join our team. As a key member of our warehouse operations, you will be responsible for overseeing the loading and unloading of freight, ensuring safe and efficient operations, and providing exceptional customer service.

Key Responsibilities:
  • Assist in the training of dock staff and ensure they are equipped to handle their responsibilities.
  • Unload and load freight as needed, maintaining a high level of productivity and efficiency.
  • Oversee a team of dock associates, providing guidance and support to ensure they meet performance expectations.
  • Conduct daily inspections to ensure compliance with federal, state, and local regulations, as well as internal policies and procedures.
  • Develop and execute continuous improvement initiatives to enhance warehouse operations and customer satisfaction.
  • Resolve conflicts and issues promptly, maintaining a positive and professional work environment.
  • Manage daily end-of-shift reports and performance updates, providing accurate and timely information to stakeholders.
  • Work directly with customers on-site, providing exceptional service and support.
Requirements:
  • Excellent interpersonal and customer service skills, with the ability to build strong relationships with colleagues and customers.
  • Strong organizational skills, with attention to detail and the ability to prioritize tasks effectively.
  • Excellent time management skills, with the ability to meet deadlines and work under pressure.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve issues efficiently.
  • Proficient with Microsoft Office Suite or related software, with the ability to maintain accurate records and reports.
Education and Experience:
  • High school diploma or equivalent required; previous warehouse experience preferred.
Physical Requirements:
  • Prolonged periods of standing and up to four hours of sitting and working on a computer per shift.
  • Ability to lift up to 50 pounds and work in hot and cold climates.


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