DeWALT Service Technician

1 day ago

Norcross, Georgia, United States Black & Decker (U.S.) Inc. Full time
DeWALT Service Technician

About the Role:

We are seeking a skilled DeWALT Service Technician to join our team. As a key member of our Product Services team, you will work as an onsite employee, responsible for handling simple repairs to portable electric and pneumatic tools, light construction equipment, and outdoor products.

Key Responsibilities:

  • Handle simple repairs to all portable electric and pneumatic tools, light construction equipment, and outdoor products.
  • Troubleshoot tool failure, fully or partially disassembling units to examine components for wear/defects and replacing parts that are worn or defective.
  • Assist with maintenance of shop equipment and maintain a clean and safe work environment.
  • Properly inspect tools and equipment for safe operation prior to use, returning tools in good condition to appropriate storage areas after use.
  • Complete work orders using repair parts and labor, including pricing and pertinent customer information.
  • Manage inventory by ensuring accuracy with parts and accessories.
  • Perform other duties as assigned.

Requirements:

  • Ability to interpret mechanical diagrams, wiring schematics, and printed servicing data.
  • Knowledge of electricity principles and air flow as it applies to a power source for power tools.
  • Ability to diagnose mechanical and electrical faults in power tools and equipment.
  • Ability to perform simple mathematical calculations.
  • Goal-driven mentality, with a focus on meeting and maintaining daily/weekly/quarterly productivity goals without sacrificing quality.

What We Offer:

  • Competitive salary and comprehensive benefits package, including medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, and tuition reimbursement.
  • Discounts on Stanley Black & Decker tools and products, as well as discount programs for many other vendors and partners.

About Us:

We are the world's largest tool company, with a rich history dating back to 1843. We are committed to ensuring our state-of-the-art 'smart factory' products and services provide greater quality to our customers and greater environmental and social value to our planet. We pride ourselves on being an awesome place to work, with a diverse and inclusive culture that values mutual respect and a great appreciation for diversity, equity, and inclusion.

Grow, Learn, and Belong:

We offer career paths that aren't linear, with opportunities to grow and develop your skills along multiple career paths. You'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university. We're committed to making positive changes in the local communities where we work and live, as well as in the broader world through volunteerism, giving back, and sustainable business practices.

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