Event Operations Associate
1 week ago
EVENT OPERATIONS ASSOCIATE
Company: Sports Facilities Management, LLC
Location: Springfield, MO
Department: Events
Reports To: Operations Manager
Status: Part-Time (Non-Exempt)
Company Overview:
The Allison Sports Town Complex is a premier indoor/outdoor sports venue encompassing 82 acres, located near Deer Lake Golf Club. Our facility features 12 outdoor sports fields, including 4 all-weather turf fields, and a 94,000 sq. ft. indoor area that houses four high school regulation basketball courts and two indoor soccer fields. We also provide indoor and outdoor concessions, along with versatile spaces for events and gatherings.
As a proud member of The Sports Facilities Companies (SFC), we are recognized nationally for our excellence in managing and developing sports, recreation, wellness, and event facilities. SFC has been honored as a Top Workplace, reflecting our commitment to a collaborative and service-oriented culture. We are in a phase of rapid growth and seek dedicated individuals at all levels to join our mission-driven team.
Position Summary:
The Event Operations Associate is responsible for delivering exceptional guest service while engaging in various operational tasks throughout the facility. This role encompasses guest relations, food and beverage services, facility upkeep, and event support.
Key Responsibilities:
- Engage with guests and provide assistance as required.
- Support event operations from setup to teardown.
- Maintain cleanliness and organization of the facility during shifts.
- Perform tasks relevant to assigned work areas.
- Manage and balance cash transactions accurately.
- Address guest inquiries and concerns, escalating to management when necessary.
- Complete assigned projects and tasks as directed by supervisors.
Minimum Qualifications:
- Availability for a flexible work schedule, including nights, weekends, and holidays.
- Strong verbal and written communication skills.
- Ability to thrive in a fast-paced, high-volume environment.
- Exceptional guest service abilities.
- Detail-oriented with excellent organizational skills.
- Respectful and friendly demeanor towards guests, athletes, and team members.
- Collaborative team player.
- Proactive in contributing to team and venue improvement.
- Commitment to ensuring the safety and well-being of all.
Working Conditions and Physical Requirements:
- Must be able to lift up to 30 pounds at waist height.
- Ability to sit or stand for extended periods, and perform physical tasks such as bending and squatting.
- Proficient in operating a computer.
- Work environment may include intermittent noise levels.
Preferred Qualifications:
- Basic understanding of sports and recreational activities.
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