Real Estate Operations Manager

2 weeks ago


Indianapolis, Indiana, United States TWG | Development, Construction, & Management Full time
Real Estate Operations Manager Role

Position Title: Real Estate Operations Manager

Reporting To: Regional Director

Company Overview: TWG is a premier real estate development firm dedicated to providing high-quality housing solutions. With a guiding principle of 'Together, We Grow,' TWG emphasizes professional growth, competitive compensation, and a comprehensive benefits package for its employees.

Property Overview: The Assembly is an upscale 132-unit multifamily property featuring exceptional amenities such as secure entry, a 24/7 fitness facility, and a rooftop terrace complete with a putting green.

Key Responsibilities:

  • Manage the financial and operational performance of the property.
  • Foster high levels of resident satisfaction through outstanding service.
  • Cultivate a positive atmosphere for staff, residents, and guests.
  • Oversee rent collection processes and maintain occupancy rates.
  • Track and address any delinquency issues.
  • Collaborate with the accounting team to ensure precise record-keeping.
  • Develop and implement resident retention initiatives.
  • Provide training and mentorship to team members.
  • Investigate and resolve any disturbances or violations.

Qualifications:

  • Proven experience in team leadership.
  • Familiarity with the luxury real estate sector.
  • At least 2 years of experience in property management.
  • Proficient in Microsoft Excel and Word applications.
  • Experience with OneSite software is preferred.
  • Availability to work some weekends.
  • Strong organizational and time management abilities.
  • Supervisory experience with a focus on meeting deadlines.
  • Excellent communication and interpersonal skills.
  • Capability to thrive in a fast-paced environment.
  • Valid driver's license and a clean background record.


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