Operational Risk Services Director
7 days ago
We are seeking a highly experienced and skilled Operational Risk Manager to join our team at Unavailable. As a key member of our Enterprise Risk Management function, you will be responsible for providing second-line of defense operational risk management and serving as a resource to internal and external operational risk stakeholders.
This role will require an individual with a strong understanding of risk management principles, operational risk frameworks, and regulatory requirements. You will be responsible for identifying, assessing, and mitigating operational risks across the organization, as well as developing and implementing risk management policies and procedures.
The ideal candidate will have a proven track record of success in operational risk management, with experience in risk assessment, risk mitigation, and risk reporting. You will be a strong communicator and collaborator, with the ability to work effectively with cross-functional teams and stakeholders at all levels of the organization.
Key Responsibilities- Contribute to the design, development, and implementation of major operational risk programs, policies, and procedures
- Manage the inventory of process and business unit taxonomies to ensure operational risks are identified and monitored appropriately
- Execute and manage operational risk Key Risk Indicators (KRIs) as required
- Maintain documentation and reports to management regarding execution and potential pain points, providing recommendations for error prevention
- Monitor and assess fraud risk controls and programs to prevent operational losses
- Proactively monitor industry and fraud schemes through third-party services and industry networking
- Conduct and lead operational loss scenarios testing to ensure operational loss control resiliency
- Provide requested information to stakeholders, executive management, Board, and regulatory agencies
- Analyze new business initiatives/projects and manages operational risk-related changes
- Conduct training for stakeholders and provides advice/guidance on the execution of operational risk management
- Conduct presentations and workshop sessions on risk identification and mitigation
- Monitor operational risk management program for compliance with all applicable laws and regulations
- Remain current on evolving risks and trends related to operational risk
- Identify and escalate problems or issues that arise and drive actions to address the root causes that led to operational risk losses
- Serve as a resource to ensure operational risks are identified and complete in Risk and Control Self-Assessments (RCSAs) and other operational risk programs
- Manage and coordinate all operational risk activities to ensure material/key risks are appropriately identified, managed, escalated, tracked, and remediated timely
- Assist with the validation and closure of control deficiencies as identified through operational risk testing
- Perform day-to-day management, oversight, and longer-term development planning for operational risk management staff
- Prepare ad-hoc risk management reports as assigned
- Perform comprehensive and well-thought-out quantitative analyses and justify Enterprise Risk Management's conclusion in a logical manner
- Keep up to date with industry best practice and new regulations
- Perform other duties and special projects as assigned
- More than 10 years of work experience in risk management, operational risk, Internal Audit or External Audit (focusing on risk management, compliance, regulations), risk management consulting, or process improvement
- Strong knowledge of risks and controls identification, control design, testing, and residual risk
- Ability to project manage and hold self and responsible parties accountable to assigned deadlines
- Experience with development of Key Risk Indicators
- Ability to make sound risk/reward decisions and propose practical solutions
- Ability to consciously balance data, logic and intuition in all activities
- Ability to think broadly, generate simple and creative ideas, and to translate strategy to execution
- Effective verbal, written, and presentation skills with ability to influence desired outcomes
- Ability to work within a dynamic collaborative environment in building new programs
- Knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards, practices, and expectations for regional/large bank
- Proven proactive approach to problem solving and workflow analysis be able to identify and implement process improvements
- Collaborative team player with demonstrated ability to be flexible and entertain all possible options
- Strong organizational skills, with the ability to effectively manage multiple deliverables and shift among various tasks and projects
- Self-motivated and able to work effectively both independently and as a team
- A strong working knowledge of MS Office Software Suite (Word, Excel, Access, PPT, Visio)
- Knowledge and understanding of federal and state laws applicable to commercial banks
- Strong knowledge of banking operations, products, and services; experience with risks and controls/control gap identification related to Loan Operations, Commercial Lending and Banking, Bank Support and Corporate functions (such as Marketing, HR, Accounting, FP&A etc.), AML/BSA, Payment Fraud Cross-border Banking, and Digital Banking is a big plus
- Professional/Industry Accredited Risk Management certification (e.g., CIA, PRM, CRMP, etc.) is a big plus
The base pay range for this position is USD $100,000.00/Yr. - USD $220,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.
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