ERP Implementation Support Specialist

1 week ago


New York, New York, United States Hire With Jarvis Full time
About the Role

We are seeking a highly skilled ERP Implementation Support Specialist to join our team at Hire With Jarvis. As a key member of our team, you will be responsible for providing expert support to our clients in implementing and configuring ERP solutions tailored to their specific needs.

Key Responsibilities
  • Client Collaboration: Work closely with clients to understand their business processes and requirements, ensuring a deep understanding of their needs.
  • ERP Solution Implementation: Implement and configure ERP solutions, focusing on Sage ERP or Acumatica, to meet client needs and ensure smooth transitions.
  • Expert Support: Provide exceptional support throughout the implementation process, ensuring optimal system performance and resolving any issues that arise.
  • Training and Development: Conduct training sessions for end-users to maximize their proficiency with the ERP system, ensuring they are equipped to get the most out of the solution.
  • Troubleshooting: Troubleshoot and resolve any issues that arise post-implementation, ensuring the client's ERP system is running smoothly.
  • Staying Up-to-Date: Stay updated with the latest developments in Sage ERP and Acumatica to provide cutting-edge solutions to our clients.
Requirements
  • Proven Experience: Proven experience with Sage ERP or Acumatica, with a strong understanding of ERP systems and business processes.
  • Problem-Solving Skills: Excellent problem-solving skills and attention to detail, with the ability to think critically and resolve complex issues.
  • Communication Skills: Exceptional communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
  • Independence and Teamwork: Ability to work independently and as part of a remote team, with a proactive and client-focused mindset.


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