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IT Manager
2 months ago
Manager, Information Technology - ERP Architecture and Administration
Compensation: $142,000 - $164,000 plus bonus, healthcare, 401k
Barrington James is collaborating with a pioneering, clinical-stage pharmaceutical organization that is advancing gene therapies aimed at treating multiple rare childhood diseases.
We seek proactive team members who thrive in collaborative environments. Our commitment is to discover gene therapy solutions for critical health challenges and positively impact patient lives. This role offers a chance to become a vital part of a compact, high-performing team and contribute to the growth of an innovative, science-driven biotechnology firm.
Position Overview
The ERP Manager is responsible for the administration, design, implementation, and support of ERP applications (NetSuite) across various departments including Finance, Accounting, CMC/Tech Ops, Quality, Procurement, IT, and other enabling functions. This role is technical in nature and will oversee enterprise applications, maintenance, and the delivery of IT ERP support across the organization. Key functions include, but are not limited to, finance and accounting, procurement, enterprise performance, inventory management, order processing, integration, automation, and business reporting.
The individual will ensure the operational integrity of ERP applications and associated systems across the enterprise, aligning policies with compliance and regulatory requirements, and maintaining readiness for inspections (i.e., SOX, 21 CFR Part 11, HIPAA, GxP, GAMP-V, GDPR, DSCSA, etc.).
This role entails overseeing all IT activities related to quality, audits, validation, and compliance of ERP processes, procedures, and systems in collaboration with business leadership. Responsibilities include developing and participating in system audits, compliance programs, and controls frameworks.
Key Responsibilities
- Ensure compliance with ERP functional and application architecture to meet service levels and adherence to policies for compliance including GxP, GDPR, CSV, HIPAA, and SOX.
- Collaborate with GxP change management, release management, and validation of configuration changes across environments, ensuring compliance with controlled documentation and maintaining ERP system audit trails.
- Engage in formal processes related to system implementations to ensure appropriate controls are designed and implemented effectively.
- Evaluate processes, risks, and controls associated with ERP (NetSuite) to identify opportunities for improvement and collaborate with management to address deficiencies.
- Establish and maintain comprehensive process documentation and workflows to ensure clarity on NetSuite configuration, system interfaces, and data flows.
- Support NetSuite initiatives aimed at enhancing internal control procedures, improving audit efficiencies, and optimizing processes focusing on system operations, change management, security, and access rights.
- Assist CMC/Tech Ops, Quality, Legal, Compliance, HR, and Finance with ERP applications, data, reporting, and related business processes.
- Coordinate with vendors to integrate IT, data, and processes into the ERP platform.
- Collaborate with business and technology stakeholders to define system roadmap priorities for relevant business functions.
- Manage multiple high-priority initiatives and deliver results in a fast-paced technical support environment.
Qualifications
- Bachelor's degree in computer science, engineering, or a related STEM field. An MBA or MS is a plus.
- A minimum of 8 years of experience in application administration, development, design, configuration, release, validation, operations, governance, and support within a complex pharmaceutical or biotechnology environment.
- Experience in the rare disease sector is advantageous.
- Oracle NetSuite administration certification is preferred.
- Hands-on experience with ERP management, including oversight of administration, enhancements, and operations.
- Proven knowledge of NetSuite administration, including roles, permissions, custom objects, scripting, workflows, reports, and dashboards.
- Understanding of corporate policies and procedures with a focus on SOX internal controls.
- Experience with Serialization processes, DSCSA, and 21 CFR Part 11 compliance is essential.
- Expertise in System Administration, Change Management, Data Integrity, and ALCOA+, along with familiarity with SOPs and documentation.
- Proficient in BI/Reporting solutions (e.g., PowerBI, Tableau, Snowflake, Nitro).
- Ability to translate complex business challenges into effective solutions.
- Strong skills in business process design and documentation.
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