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ERP Implementation Support Specialist

2 months ago

New York, New York, United States Hire With Jarvis Full time
About the Role

We are seeking a highly skilled ERP Implementation Support Specialist to join our team at Hire With Jarvis. As a key member of our team, you will be responsible for implementing and configuring ERP solutions for our clients, with a focus on Sage ERP and Acumatica.

Key Responsibilities
  • Client Collaboration: Work closely with clients to understand their business processes and requirements, ensuring that their ERP solutions meet their needs.
  • ERP Implementation: Implement and configure ERP solutions tailored to client needs, focusing on Sage ERP or Acumatica.
  • Support and Training: Provide expert support throughout the implementation process, ensuring smooth transitions and optimal system performance. Conduct training sessions for end-users to maximize their proficiency with the ERP system.
  • Troubleshooting: Troubleshoot and resolve any issues that arise post-implementation, ensuring that clients receive the best possible service.
  • Staying Up-to-Date: Stay updated with the latest developments in Sage ERP and Acumatica to provide cutting-edge solutions to our clients.
Requirements
  • Experience: Proven experience with Sage ERP or Acumatica.
  • Understanding: Strong understanding of ERP systems and business processes.
  • Problem-Solving: Excellent problem-solving skills and attention to detail.
  • Communication: Exceptional communication and interpersonal skills.
  • Independence: Ability to work independently and as part of a remote team.
  • Proactivity: A proactive and client-focused mindset.