Parts Counter Sales Representative
5 days ago
Job Title: Parts Counter Sales Representative
Job Summary:
We are seeking a skilled Parts Counter Sales Representative to join our team at Pop-Up Talent. As a key member of our Parts Department, you will be responsible for handling sales for our customers' needs, establishing business relationships, and providing excellent response and support to our clients, sales, outside vendors, and other operating personnel.
Key Responsibilities:
- Answer inbound phone calls from customers and mechanics to fill parts requests.
- Research forklift breakdown descriptions and required parts.
- Place orders and issue corresponding purchase orders to vendors.
- Order picking and stocking.
- Follow up with call-in, walk-in, and internal (department) customers.
- Take quotes and orders over the phone for counter customers as well as the company road techs.
- Complete quotes and order via emails (mostly for road techs).
- Create, receive, and bill parts on manual PO's for mechanics at vendors.
- Stock order review/order in EBS based on usage.
- Provide daily reports and orders for all EBO purchase orders for Clark, Komatsu, Big Joe, etc.
- Stock review and order batteries for I/C machines and smaller electric jacks.
- Handle UPS shipping and receiving when shipper is out.
- Provide tire quotes and scheduling for customers with third party vendors.
- Bill throughout the month as well as EOM.
- Other duties as periodically assigned.
Requirements:
- Previous experience in customer support role with strong communication skills.
- Experience with automotive parts.
- Experience with forklifts (preferred).
- High School Diploma or certified equivalent.
- Familiarity working with Windows and Microsoft office suite.
- Strong attention to detail.
- Ability to work independently and as a team.
- Ability to multi-task.
- Can work under pressure in a fast-paced atmosphere.
- Must be comfortable with prolonged periods standing, sitting at a desk, typing, and working on a computer.
- Can lift up to 50lbs.
- Valid driver's license
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
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