Service Advisor

2 weeks ago


MO United States 5 Star Auto Plaza Full time
{"title": "Service Advisor", "description": "Customer Service Role at 5 Star Auto Plaza

We are seeking a skilled Service Advisor to provide exceptional customer service and support in our service department. As a key member of our team, you will play a crucial role in ensuring customer satisfaction and building strong relationships with our clients.

Key Responsibilities:
  • Provide outstanding customer service and ensure a positive experience for every customer.
  • Manage internal warranty claims and facilitate communication between technicians and customers.
  • Regularly follow up with customers to provide updates and address concerns.
  • Collaborate with team members to build Repair Orders (ROs) and oversee parts orders.
Requirements:
  • Minimum of 2 years' experience in the automotive service industry with a focus on customer service.
  • Strong organizational and time-management skills.
  • Ability to multitask in a fast-paced environment while maintaining attention to detail.
  • Excellent communication skills with a focus on customer satisfaction.
About Us:

At 5 Star Auto Plaza, we prioritize integrity, hard work, and exceptional care for our customers and employees. We offer a competitive guaranteed salary, a professional, fun, and family-like work environment, and opportunities for career growth and advancement.

", "lang_code": "en"}
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