Service Advisor

2 months ago

Lakeway TX United States Sun Auto Service Austin Full time
Overview:
Sun Auto Tire & Services operates multiple locations in the Central Texas area and is expanding We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses, and air conditioning.

COMPENSATION: COMPETITIVE PAY DEPENDING ON EXPERIENCE

The Sales and Service Advisor is responsible for selling and promoting all Sun Auto Tire & Services products and services by following the company's store standards and expectations.

Essential Roles and Responsibilities:
  • Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
  • Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
  • Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
  • Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
  • Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
  • Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
  • Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
  • Track all new returns, core returns and warranty parts for individual customers
  • Other duties as assigned

Qualifications :
  • High School Diploma or equivalent
  • Prior experience as a Service Advisor is helpful, but not required
  • Professional appearance and proven ability to work in a process driven environment
  • Possess valid driver's license, or obtain a valid driver's license within 30 days of hire date
  • Ability to work a minimum of five days, including weekends

Benefits:
  • Competitive Bi-Weekly Pay
  • Tuition Reimbursement
  • Paid Vacation and Sick Time
  • 6 Paid Holidays
  • Medical, Dental and Vision Insurance (Effective 1 st of the Month after Hire)
  • Life Insurance (Company paid)
  • 401(k) Retirement Savings Plan with Company Match
  • Discounted Services on Personal and Immediate Family Vehicles
  • Opportunity for Advancement


Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

#bayard

  • Service Advisor

    2 months ago

    LAKEWAY, United States Sun Auto Service Austin Full time

    Overview: Sun Auto Tire & Services operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and...

  • Second Chair Advisor

    3 weeks ago

    Westport, CT, United States Lead Advisor Full time

    Lead Advisor, LLC is a wealth management consulting and search firm. This role is for one of our clients. Visit other wealth management focused roles at jobs.lead-advisor.comOur client, an award-winning wealth management and planning practice in Westport, is hiring a Second Chair Advisor to continue to deliver first class service to their clients.The ideal...

  • Service Advisor

    2 months ago

    Lakeway, TX, United States Lamb's Tire & Automotive Full time

    Overview: Lamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses,...

  • Service Advisor

    2 months ago

    Lakeway, TX, United States Lamb's Tire & Automotive Full time

    Overview: Lamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses,...

  • Service Advisor/Sales

    3 days ago

    Dallas, TX, United States Overseas Service Haus Full time

    Overview If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Overseas Service Haus . Join our team and help us drive customer satisfaction to new heights! Overseas Service Haus has delivered fast and easy...

  • Service Advisor

    2 months ago

    Lakeway, United States Lamb's Tire & Automotive Full time

    Overview: Lamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses,...

  • Service Advisor

    2 months ago

    Lakeway, United States Disability Solutions Full time

    Overview: Lamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses,...

  • Service Advisor

    2 months ago

    Lakeway, United States Lamb's Tire & Automotive Full time

    Overview: Lamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses,...

  • Service Advisor/Sales

    2 days ago

    Dallas, TX, United States Overseas Service Haus Full time

    Overview If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Overseas Service Haus . Join our team and help us drive customer satisfaction to new heights! Overseas Service Haus has delivered fast and easy...

  • Service Advisor

    2 weeks ago

    Dallas, TX, United States Professional Alternatives Full time

    Service Advisor (Insulation Equipment)Dallas, Texas Zip Code 75227Hours are Monday – Friday 7:30am to 4:30pmBase salary of $50,000 + bonus potentialFull benefits on a contributory basis, PTO, 401k, Life InsuranceJob ResponsibilitiesInitiates equipment services and repairs by ascertaining performance problems and services requested.Develops estimates,...

  • Service Advisor

    2 weeks ago

    Fort Worth, TX, United States Caliber Auto Care Full time

    Overview: If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Caliber Auto Care . Join our team and help us drive customer satisfaction to new heights! Caliber Auto Care proudly serves the greater Dallas & Fort Worth...

  • Service Advisor

    2 months ago

    Round Rock, TX, United States Sun Auto Service Austin Full time

    Overview: Sun Auto Tire & Services operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and...

  • Service Advisor

    2 months ago

    Round Rock, TX, United States Sun Auto Service Austin Full time

    Overview: Sun Auto Tire & Services operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and...

  • Sales & Service Advisor

    3 days ago

    Sachse, TX, United States Caliber Auto Care Full time

    Overview If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Caliber Auto Care. Join our team and help us drive customer satisfaction to new heights! Caliber Auto Care proudly serves the greater Dallas & Fort Worth...

  • Sales & Service Advisor

    3 days ago

    Mansfield, TX, United States Driver's Edge Auto Repair Full time

    Overview If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Driver's Edge. Join our team and help us drive customer satisfaction to new heights! Driver's Edge Auto Repair has delivered fast and easy service for...

  • Service Advisor/Sales

    2 months ago

    Arlington, TX, United States Driver's Edge Auto Repair Full time

    Overview: If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Driver's Edge. Join our team and help us drive customer satisfaction to new heights! Driver’s Edge Auto Repair has delivered fast and easy service for...

  • Service Advisor/Sales

    2 months ago

    Arlington, TX, United States Driver's Edge Auto Repair Full time

    Overview: If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Driver's Edge. Join our team and help us drive customer satisfaction to new heights! Driver’s Edge Auto Repair has delivered fast and easy service for...

  • Service Advisor

    3 days ago

    Buda, TX, United States Lamb's Tire & Automotive Full time

    Overview Lamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and...

  • Service Advisor

    2 months ago

    Hainesport, NJ, United States Avature Full time

    We are looking for an experienced Service Advisor to join our team and grow into an Assistant Service Manager or Service Manager role! If you are Customer Focused, Hungry to provide great service and Motivated to move to the next level, this is a great opportunity for you! Our Service Advisors works in a very busy dealership and acts as the liaison between...

  • Service Advisor

    2 months ago

    Domino, TX, United States Loves Travel Stops & Country Store Full time

    Req ID: 446591Address: 22406 N HWY 59 Domino, TX, 75572 Benefits:?* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately? Welcome to...