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Automotive Service Advisor
2 months ago
We are seeking a skilled Service Advisor to join our team at St. Louis Nissan. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support for their vehicle maintenance needs.
Key Responsibilities:
- Work closely with customers to understand their vehicle maintenance requirements and provide personalized recommendations.
- Write repair orders with transparency and accuracy, ensuring customers are informed of costs and time estimates.
- Communicate effectively with technicians and parts teams to ensure timely completion of work.
- Provide exceptional customer service, responding to inquiries and addressing concerns in a timely and professional manner.
Requirements:
- Excellent customer service skills and ability to work in a fast-paced environment.
- Tech-savvy and able to learn and utilize technology to support customer interactions.
- Previous experience as a Service Advisor or in a related role is a plus, but not required.
What We Offer:
- A competitive pay plan and opportunities for growth and development.
- A supportive team environment and opportunities for professional growth.
- Access to cutting-edge technology and tools to support customer interactions.
About Us:
St. Louis Nissan is part of the Ed Napleton Automotive Group, a leading dealership group with over 25 brands and 50+ dealerships across seven states. We are committed to providing exceptional customer service and support to our customers and communities.
