Cannabis Operations Manager

2 weeks ago


O'Fallon, United States Terrabis Full time
Job Summary

The General Manager will oversee the daily operations of the dispensary, ensuring a positive customer experience while driving profitable sales. This role requires a seasoned leader who can develop and implement policies, manage quality product inventory, and hire, train, and supervise dispensary staff.

Key Responsibilities
  • Drive sales through product education and knowledge of the Cannabis industry.
  • Hire, onboard, and train employees to align with our mission, vision, and goals.
  • Develop and coach Assistant Managers to elevate their skills and expertise.
  • Establish a culture of accountability through clear expectations and performance management.
  • Oversee Assistant Manager duties and performance in developing team schedules and assisting with dispensary staffing.
  • Monitor and maintain inventory levels, ensuring an assortment of products, and communicate inventory action items with the appropriate teams.
  • Ensure retail store operations run smoothly, properly, and in compliance with applicable rules and regulations.
  • Complete and delegate tasks assigned during scheduled shifts, including cleaning, cash handling, and POS system maintenance.
  • Train and assist the Inventory Team to maintain healthy inventory management processes.
  • Manage the talent and performance of Inventory Leaders by investigating product discrepancies.
  • Other duties as assigned by District and Regional Managers.
Requirements
  • Bachelor's degree preferred.
  • Cannabis experience preferred.
  • 2+ years in a supervisory or management role in a retail setting required, with a preference for specialty retail.
  • Inventory control experience required.
  • Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.
  • Meet timelines consistently and effectively work under pressure.
  • Continuously open to constructive, developmental feedback.
  • High level of interpersonal skills in a fast-paced, deadline-oriented environment.
  • Strong math skills.
  • Ability to use standard office equipment and computer software.
  • Support all store staff by creating a culture that prioritizes employee development and customer service.
Additional Requirements
  • Must be 21 years or older.
  • Must pass all required background checks.
  • Must possess a valid driver's license or state ID.
  • Remain compliant with all legal and company regulations for working in the industry.
  • Must be able to lift, carry, and balance up to 30 pounds (100 pounds with assistance).


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