Restaurant Operations Manager

8 hours ago


O'Fallon, Missouri, United States Sonic Drive In Full time
General Manager - Sonic Drive-In

As a General Manager at Sonic Drive-In, you will be responsible for leading a team of talented individuals to deliver exceptional customer experiences and drive sales growth. Your primary focus will be on managing restaurant operations, ensuring high-quality food and service, and maintaining a clean and safe environment for our guests.

Key Responsibilities:
  • Manage and develop a high-performing team of restaurant employees, including training, coaching, and performance management.
  • Direct and assign tasks to ensure efficient restaurant operations, including food preparation, customer service, and inventory management.
  • Monitor and maintain restaurant inventory levels, place orders for supplies, and adhere to cost control procedures.
  • Complete and maintain accurate employment records, payroll records, and other administrative tasks.
  • Resolve guest complaints promptly and professionally, escalating issues to management as needed.
  • Interview and hire restaurant crew and management team members to achieve proper staffing levels.
  • Develop and implement action plans to address unfavorable financial and sales trends.
Requirements:
  • Advanced studies in business, restaurant management, or a related field are preferred.
  • Minimum of two years of restaurant management experience, preferably in the QSR industry.
  • Ability to work a minimum 5-day workweek with 2 closing shifts, including irregular hours, nights, weekends, and holidays.
  • Knowledge of federal and state labor laws, local health and sanitation laws, and basic accounting and computer skills.

Sonic Drive-In and its independent franchise owners are Equal Opportunity Employers. We are committed to creating a diverse and inclusive work environment that values and respects all employees. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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