Patient Access Lead Representative
2 weeks ago
We are seeking a highly skilled and experienced Patient Access Lead Representative to join our team at Stony Brook Medicine. As a key member of the Patient Access Services team, you will be responsible for coordinating, assigning, and guiding the work activities of other Pre-Registration and Registration staff. This role requires strong leadership and communication skills, as well as the ability to analyze data and implement workflow changes to improve patient throughput and registration efficiency.
Key Responsibilities- Coordinate and assign work activities for Pre-Registration and Registration staff
- Monitor work schedules and queues to ensure efficient patient registration and financial clearance
- Develop and maintain departmental guidelines and templates for Pre-Registration and Registration
- Train and mentor new and existing staff on Pre-Registration and Registration procedures
- Implement and improve workflows for Pre-Registration and Registration to improve patient throughput and registration efficiency
- Assist in evaluating patient scheduling and registration issues and communicate resolution steps or changes in work effort to staff
- Provide positive guidance and direction to staff on matters of scheduling/registration protocols and process flows
- Evaluate patient experience or internal stakeholder satisfaction issues and escalate to supervisor or manager as necessary
- Demonstrate excellent communication and interpersonal skills in interactions with patients, staff, and enterprise stakeholders
- Associate's degree with 2 years' working experience in customer service, public health, healthcare, or related industry
- In lieu of degree, a minimum of 4 years' demonstrated excellence working in customer service, call center, healthcare, or other related industry requiring skills which demonstrate experience in access services, insurance reimbursement, or payment collection
- Billing, Accounts Receivable or Customer Service and/or Call Center experience
Resume/CV should be included with the online application.
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Patient Access Lead Representative
2 weeks ago
Stony Brook, New York, United States Stony Brook University Full timeJob SummaryAt Stony Brook Medicine, our Patient Access Representatives play a vital role in supporting the Revenue Cycle, Compliance, and Patient Experience by accurately and efficiently completing tasks in areas such as Patient Access, Lead, Representative, Patient, and Customer Service.Key ResponsibilitiesComplete varied and specialized duties to support...
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Patient Access Lead Representative
2 weeks ago
Stony Brook, New York, United States Stony Brook University Full timeJob SummaryWe are seeking a highly skilled Patient Access Lead Representative to join our team at Stony Brook Medicine. As a key member of our Revenue Cycle, Compliance, and Patient Experience team, you will be responsible for completing varied and specialized duties to support our mission.Key ResponsibilitiesAccurately and efficiently complete tasks in...
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Patient Access Lead Representative
1 month ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryWe are seeking a highly skilled Patient Access Lead Representative to join our team at Stony Brook Medicine. As a key member of our Patient Access Services department, you will play a critical role in ensuring seamless patient registration and financial screening processes.Key ResponsibilitiesServe as the Registration Super-User and Shift Lead for...
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Patient Access Lead Representative
2 weeks ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Access Lead Representative to join our team at Stony Brook Medicine. As a key member of the Patient Access Services team, you will be responsible for coordinating, assigning, and guiding the work activities of other Pre-Registration and Registration staff. This role requires strong leadership...
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Patient Access Lead Representative
2 weeks ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryAs a Patient Access Lead Representative at Stony Brook Medicine, you will play a key role in ensuring seamless patient access and registration processes. This position requires strong leadership and communication skills to coordinate and guide the work activities of Pre-Registration and Registration staff.Key ResponsibilitiesCoordinate and assign...
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Patient Access Lead Representative
1 week ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryAs a Patient Access Lead Representative at Stony Brook Medicine, you will play a key role in ensuring seamless patient registration and financial clearance processes. This position requires strong leadership skills, attention to detail, and excellent communication abilities.Key ResponsibilitiesCoordinate and assign work activities for...
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Patient Access Lead Representative
2 weeks ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Access Lead Representative to join our team at Stony Brook Medicine. As a key member of the Patient Access Services team, you will serve as a Team Lead over Pre-Registration and Registration staff, coordinating and guiding their work activities. Your expertise will be essential in monitoring...
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Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryStony Brook Medicine is seeking a highly skilled Patient Access Lead Financial Clearance Representative to join our team. As a key member of our Patient Access Services department, you will be responsible for ensuring the financial clearance of patients for various services, including admissions, tests, and procedures.Key ResponsibilitiesValidate...
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Patient Access Representative
1 month ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Stony Brook Medicine. As a key member of our Patient Access Services team, you will play a critical role in ensuring the smooth and efficient registration and financial processing of patients.Key ResponsibilitiesRegister patients in a timely and...
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Patient Access Representative
1 month ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Stony Brook Medicine. As a key member of our Patient Access Services team, you will play a critical role in ensuring the smooth and efficient registration and verification of patients in our Emergency Room.Key ResponsibilitiesComplete high-volume complex bedside...
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Patient Access Representative
1 month ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Stony Brook Medicine. As a key member of our Patient Access Services team, you will be responsible for ensuring excellence in throughput and patient experience for emergency room visits, admissions, observation, and transfer patients.Key ResponsibilitiesSupport...
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Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryStony Brook Medicine is seeking a highly skilled Patient Access Lead Representative Inpatient Follow Up to join our team. As a key member of our Patient Access Services department, you will be responsible for leading the Inpatient Follow Up team and ensuring the smooth registration process for patients.The ideal candidate will have excellent...
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Patient Access Representative
3 weeks ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryStony Brook Medicine is seeking a highly skilled Patient Access Representative to join our team. As a key member of our Patient Access Services team, you will be responsible for accurately and efficiently initiating and receiving patient calls to schedule and/or preregister hospital outpatient services and surgical procedures while providing the...
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Patient Access Representative
3 weeks ago
Stony Brook, New York, United States Stony Brook University Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Stony Brook Medicine. As a key member of our Patient Access Services team, you will play a critical role in ensuring the smooth registration and financial processing of patients.Key ResponsibilitiesAccurately and efficiently complete registration and financial tasks,...
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Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryWe are seeking a highly skilled Patient Access Lead Representative to join our team at Stony Brook Medicine. As a key member of our Patient Access team, you will be responsible for leading the Inpatient Follow Up team and ensuring seamless patient registration processes.Key ResponsibilitiesServe as the Registration Super-User and Shift Lead for...
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Patient Access Representative
1 month ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Stony Brook Medicine. As a key member of our Patient Access Services team, you will be responsible for ensuring the smooth and efficient registration process for patients, while providing exceptional customer service and maintaining the highest level of...
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Patient Access Representative
1 week ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob Summary: We are seeking a highly skilled Patient Access Representative to join our team at Stony Brook Medicine. As a key member of our Patient Access Services team, you will be responsible for ensuring the smooth and efficient flow of patients through our hospital outpatient and admitting office. This will involve accurately and efficiently completing...
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Patient Access Representative
1 month ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Stony Brook Medicine. As a key member of our Patient Access Services team, you will play a critical role in ensuring the smooth and efficient registration and verification of patients in our Emergency Room.Key ResponsibilitiesSupport the registration and verification...
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Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryStony Brook Medicine is seeking a highly skilled Patient Access Lead Representative to join our team in Inpatient Follow Up. As a key member of our Patient Access team, you will be responsible for leading the registration process, ensuring compliance with regulatory requirements, and providing exceptional patient experience.Key...
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Patient Access Representative
4 weeks ago
Stony Brook, New York, United States Stony Brook Medicine Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Stony Brook Medicine. As a key member of our Revenue Cycle team, you will be responsible for ensuring the smooth and efficient flow of patients through our facilities.Key ResponsibilitiesCoordinate and support activities to ensure excellence in throughput for...