Customer Service Representative

2 days ago


Grand Prairie, Texas, United States Golden Corral Full time

Customer Service Representative

We are seeking a Customer Service Representative to provide exceptional service to our guests at Golden Corral. As a key member of our team, you will be responsible for creating a welcoming atmosphere and ensuring a positive experience for all guests.

Key Responsibilities:

  • Greet guests as they enter the restaurant and offer a sincere invitation to return as they leave.
  • Offer assistance to any guests who may need help.
  • Process GC On the Go To-Go orders.
  • Handle payments accurately.
  • Know and follow position responsibilities as they relate to just-in-time delivery.
  • Know what is on buffet for the day and have a full knowledge of menu and prices.

Cleanliness:

  • Maintain organization and cleanliness at the vestibule, host/cashier station, and surrounding areas.
  • Help ensure the buffet is set up properly and labels are correct. Clean all buffets and surrounding areas.
  • Follow local health department laws.
  • Perform duty roster and ensure cleanliness, service, and quality standards are met.

Operational Excellence:

  • Inform the Manager when the money in the drawer needs to be taken to the safe to reduce the risk of robbery.
  • Ensure drawer balances with daily paperwork.

Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying.

The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Golden Corral Corporate.



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