Customer Service Representative

4 weeks ago


Grand Prairie, Texas, United States U-Haul Full time
Customer Service Representative Job Description

Are you a people person? Do you love helping others? U-Haul is seeking a friendly, motivated Customer Service Representative to join our team. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul's exceptional service and ensure that customers get all the help they need on their journeys. You will assist customers inside and outside a U-Haul center with U-Haul products and services, use smartphone-based U-Scan technology to manage rentals and inventory, and perform other duties as assigned. This position offers on-the-job education and opportunities for advancement. We offer a $100 hiring bonus and a $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

Responsibilities:
  • Assist customers with U-Haul products and services
  • Use U-Scan technology to manage rentals and inventory
  • Perform equipment maintenance and inspections
  • Drive a forklift and fill propane
  • Participate in ongoing continuous U-Haul education
Requirements:
  • Valid driver's license and good driving record
  • High school diploma or equivalent
Work Environment:

The work involves moderate risks or discomforts which require special safety precautions. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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