Vendor Compliance Specialist
2 weeks ago
At Helen of Troy, we are seeking a highly skilled Vendor Compliance Specialist to join our Customer Service team. As a key member of our team, you will play a critical role in ensuring compliance with our vendor management processes and procedures.
Key Responsibilities:- Act as an internal coordinator with internal teams to craft, test, and implement Oracle solutions for OM, OTM, and WM systems.
- Review and interpret customer scorecards and chargeback data to identify areas for improvement.
- Develop and maintain relationships with vendors to ensure compliance with our vendor management processes.
- Collaborate with the Sales team and IT on implementation timelines and testing requirements.
- Prepare daily, weekly, monthly, quarterly, and annual reports to track compliance and identify trends.
- High school diploma or general equivalency diploma.
- 3+ years of customer service experience, preferably in Order Management.
- Solid proficiency in Microsoft Suite, including Excel, Word, Outlook/MS Teams, PowerPoint, and Windows.
- Experience with Warehouse functions, such as Shipping/Receiving, Bar code scanning, Bill of Lading, and Invoicing.
- Authorized to work in the United States on a full-time basis.
- ORACLE experience.
- Experience with Training & Development, Accounts Payable, Invoicing, Managerial & Financial Reporting.
We offer a competitive salary, bonus, healthcare, dental, vision, paid holidays, paid parental leave, 401(k) with company match, basic life insurance, short-term disability, long-term disability, paid time off, paid charitable leave, and educational assistance.
We welcome people as diverse as our brands and are committed to developing a culture of inclusion. If you're eager to share new ideas and try new things, we want to hear from you.
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