Customer Experience Supervisor
7 days ago
We are seeking an experienced Customer Support Supervisor to join our team at Zing Recruiting. As a key member of our operations team, you will be responsible for leading a team of customer support representatives and ensuring that our clients receive exceptional service.
Key Responsibilities- Team Leadership: Lead a team of customer support representatives, providing guidance and support to ensure they meet their performance goals.
- Customer Service: Develop and implement customer service strategies to ensure that our clients receive high-quality service.
- Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and productivity.
- Training and Development: Provide training and development opportunities to help team members improve their skills and knowledge.
- Leadership Experience: Minimum 4+ years of leadership experience, with a proven track record of success in a customer-facing role.
- Customer Service Experience: Minimum 5+ years of customer service experience, with a strong background in handling escalations and resolving complex customer issues.
- Technical Skills: Basic technical skills, including Bluetooth and troubleshooting experience.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced customer support professional looking for a new challenge, we encourage you to apply.
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Retail Customer Experience Coordinator
2 weeks ago
Somerset, United States Marshalls Full timeAll 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...
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Customer Support Supervisor
7 days ago
Somerset, United States Zing Recruiting Full timeJob DescriptionJob DescriptionCustomer Support SupervisorPay Rate $32/hourLocation: Somerset, NJ / HybridCareer opportunity available with a medical device manufacturer. We are currently working with a leading medical device manufacturer for an experienced Consumer Support (Customer Service) Supervisor. Ideal candidate will have the following...
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Customer Support Supervisor
7 days ago
Somerset, United States Zing! Recruiting Full timeJob DescriptionJob DescriptionCustomer Support SupervisorPay Rate $32/hourLocation: Somerset, NJ / HybridCareer opportunity available with a medical device manufacturer. We are currently working with a leading medical device manufacturer for an experienced Consumer Support (Customer Service) Supervisor. Ideal candidate will have the following...
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Customer Service Operations Supervisor
7 days ago
Somerset, New Jersey, United States Conduent Patient Access Solutions, LLC Full timeJob SummaryThe Call Center Operations Supervisor will lead a team of approximately fifteen (15) agents. The Supervisors are responsible for the day-to-day operations, call center performance, metric/KPI Management and overall execution. They will also be accountable for team's respective performance and are expected to successfully, coach, develop, motivate,...
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PT Porter
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Somerset, New Jersey, United States Stop & Shop Full timeAbout UsAt Stop & Shop, we're committed to creating a culture where our associates feel valued and empowered to make a difference. We believe in breaking down barriers and putting our customers first, while also showing care for our communities and each other.Our PromiseWe've made a promise to our customers to help them make the small wins possible every...
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Collections Supervisor
1 month ago
Somerset, United States Demant Full timeOverview The Collections Supervisor oversees the day-to-day process involved with collecting payment on past due accounts, order releases and evaluating credit risk. This role will supervise a team of 5-7 collectors and help evaluate individual team member’s performance and development. This is a “working” supervisor role; the individual will be...
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Nursing Supervisor
2 weeks ago
Somerset, United States RWJBarnabas Health Full timeJob Overview: The Patient Transfer Center Nurse Supervisor is responsible for oversight and coordination of patient transfers. The Supervisor will ensure the department is managed in accordance with RWJBH system policies. The Patient Transfer Center Supervisor is responsible to oversee the prioritization of patient transfers based on acuity. It is the...
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Nursing Supervisor
2 weeks ago
Somerset, United States RWJBarnabas Health Corporate Services Full timeJob Overview:The Patient Transfer Center Nurse Supervisor is responsible for oversight and coordination of patient transfers. The Supervisor will ensure the department is managed in accordance with RWJBH system policies. The Patient Transfer Center Supervisor is responsible to oversee the prioritization of patient transfers based on acuity. It is the...
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Credit Risk Supervisor
1 week ago
Somerset, New Jersey, United States Demant Full timePosition OverviewThe Collections Supervisor is responsible for managing the daily operations related to the recovery of overdue payments, overseeing order releases, and assessing credit risks. This position will lead a team of 5-7 collection agents while also handling personal collection and credit responsibilities for a designated portfolio of accounts.This...
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Credit Control Supervisor
1 week ago
Somerset, New Jersey, United States Demant Full timePosition OverviewThe Collections Supervisor is responsible for managing the daily operations related to the collection of overdue payments, processing order releases, and assessing credit risks. This position will lead a team of 5-7 collection agents while also handling a personal portfolio of accounts.This role emphasizes a collaborative approach, where the...
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Receivables Management Supervisor
2 weeks ago
Somerset, New Jersey, United States Demant Full timePosition OverviewThe Collections Supervisor is responsible for managing the daily operations related to the collection of overdue payments, overseeing order releases, and assessing credit risks. This role involves supervising a team of 5-7 collection agents while also handling collection and credit responsibilities for a designated portfolio of accounts.This...
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Customer Service Operations Manager
7 days ago
Somerset, United States Zing Recruiting Full timeJob OverviewWe are seeking an experienced Customer Support Supervisor to join our team at Zing Recruiting. As a key member of our operations team, you will be responsible for leading a team of customer support representatives and ensuring exceptional customer experiences.Key ResponsibilitiesTeam Leadership: Lead a team of customer support representatives,...
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Team Supervisor
2 weeks ago
Somerset, Massachusetts, United States Dunkin' Full timeAs a franchise operator of Dunkin', we prioritize our team members just as much as we prioritize our customers. We appreciate dedicated and enthusiastic individuals and focus on fostering their growth and success within our organization. We believe in nurturing long-lasting relationships with our employees.The Team Supervisor will play a crucial role in...
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Accounts Receivable Supervisor
2 weeks ago
Somerset, New Jersey, United States Demant Full timePosition SummaryThe **Accounts Receivable Supervisor** is responsible for managing the daily operations related to the collection of overdue payments, assessing credit risks, and facilitating order releases. This position entails supervising a team of 5-7 collection agents while also engaging in direct collection and credit management for a designated...
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Warehouse Operations Supervisor
1 week ago
Somerset, United States LX Pantos America, Inc Full timeWarehouse Operations SupervisorLX Pantos America, Inc. – Somerset, NJ Job DescriptionLX Pantos America, Inc., is an international 3rd party logistics company, is currently searching for a highly motivated Warehouse Operations Supervisors to work for the 2nd shift at the New Jersey distribution center located in Somerset, NJ. The Warehouse Operations...
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Financial Collections Supervisor
2 weeks ago
Somerset, New Jersey, United States Demant Full timePosition OverviewThe Collections Supervisor is responsible for managing the daily operations related to the collection of overdue payments, facilitating order releases, and assessing credit risks. This position entails supervising a team of 5-7 collection agents while also actively participating in collection and credit functions for a designated portfolio...
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Somerset Amphitheater
3 months ago
Somerset, United States Live Nation Worldwide, Inc. Full timeTHE JOB The Usher Supervisor is a working supervisor who is responsible for supervising and coordinating activities of the Ushers within the venue. Duties may also include management functions. Job Functions: · Direct and supervise Ushers and other employees performing similar services as directed. Provide customer services by greeting and...
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Senior Maintenance Supervisor
2 weeks ago
Somerset, New Jersey, United States Malace HR Full timeJob OverviewThe Senior Maintenance Supervisor will oversee the operations of material handling equipment, specifically focusing on conveyor systems and maintenance tasks.SUMMARY:This role requires a professional capable of guiding fellow technicians, crafting innovative solutions for complex challenges, managing external contractors, and being available for...
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Contract Administration Supervisor
3 months ago
Somerset, United States Terumo Medical Corporation Full timeJob SummaryWorking in a complex, evolving healthcare purchasing environment, the Contract Administration Supervisor will lead the day-to-day activities of the Contract and Analytics team, responsible for working closely with, and supporting the Contract Analysts, Corporate/National Account Managers and the general Terumo Medical Corporation (TMC) sales team...
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Fleet Operations Supervisor
2 weeks ago
Somerset, Wisconsin, United States Waste Management Full timeWhy Choose Waste Management?Stability. Competitive Compensation and Benefits. Opportunities for Advancement. People-Centric Culture.About the Fleet Operations Supervisor RoleAs a Fleet Operations Supervisor, you will oversee the onboarding, development, coaching, mentoring, and performance management of approximately 15 drivers. Your role will involve...