Customer Service Representative

2 days ago


Wichita Falls, Texas, United States Mass Markets Full time
Job Title: Customer Service Agent

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Answer customer inquiries and provide product information
  • Upsell and cross-sell products and services to customers
  • Meet or exceed customer satisfaction targets

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Availability to work flexible hours, including evenings and weekends

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Recognition and rewards for outstanding performance
  • Collaborative and dynamic work environment

How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application, including your resume and cover letter, to [insert contact information].



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