Technical Support Specialist

4 days ago


St Louis, Missouri, United States UKG (Ultimate Kronos Group) Full time
Job Title: Technical Support Technician

Join UKG (Ultimate Kronos Group) as a Technical Support Technician and be part of a team that's revolutionizing the way organizations manage their workforce. As a key member of our Technical Support team, you'll play a critical role in providing world-class service and subject matter expertise to our internal and external customers.

About the Role:

We're seeking a highly skilled and motivated Technical Support Technician to join our team. In this role, you'll be responsible for providing technical support and troubleshooting for our comprehensive UKG Pro products. You'll work closely with our internal and external customers to resolve issues, provide training, and ensure seamless integration of our solutions.

Key Responsibilities:
  • Provide technical support and troubleshooting for UKG Pro products
  • Collaborate with internal and external customers to resolve issues and provide training
  • Develop and maintain knowledge of UKG Pro products and features
  • Participate in on-call rotations to provide after-hours support
  • Assist with identifying and facilitating internal training and mentoring
Requirements:
  • Minimum 1+ year of hands-on experience with UKG Pro Human Capital Management system
  • Knowledge of SQL
  • Strong customer service and technical communication skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer:

As a Technical Support Technician at UKG, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. You'll also be part of a dynamic and inclusive team that values diversity, equity, and inclusion.

UKG is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees.



  • St Louis, Missouri, United States Bahama Consulting Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Bahama Consulting. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their computing desktops are running smoothly and efficiently.Responsibilities:Provide daily...


  • St Louis, Missouri, United States BAHAMA Consulting Full time

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at BAHAMA Consulting. As a Technical Support Specialist, you will be responsible for providing daily support for our computing desktop, including operating system, software installation and maintenance, and hardware.Responsibilities:Provide technical...


  • St Louis, Missouri, United States Enterprise Holdings Full time

    Job Title: Technical Support Specialist We are seeking a highly skilled Technical Support Specialist to join our Enterprise Car Sales Technology Support Team. As a Technical Support Specialist, you will play a critical role in providing advanced technical support, business analysis, and project management to ensure the reliability and efficiency of our...


  • St Louis, Missouri, United States TEKsystems Full time

    Job OverviewAs a Technical Support Specialist, you will deliver expert technical assistance and guidance on the installation, customization, configuration, or enhancement of TEKsystems' technical products and programs.Key ResponsibilitiesYour primary duties will include:Providing Tier III problem resolution via telephone, guiding users through...


  • St Louis, Missouri, United States Apex Systems Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Apex Systems. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their secure access to our systems and networks.Key Responsibilities:Activating and unblocking secure badges and access...


  • St Louis, Missouri, United States GFI Digital Full time

    Job DescriptionGFI Digital is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Technical Support: Provide technical assistance to clients via phone, email, and ticketing...


  • St Louis, Missouri, United States OneZero Solutions Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at OneZero Solutions. As a key member of our support team, you will provide expert-level technical support on complex hardware and software issues, leveraging specialized training to resolve advanced help desk inquiries efficiently.Key ResponsibilitiesProvide...


  • St Louis, Missouri, United States UKG Full time

    Join UKG's Global Support TeamAt UKG, we're on a mission to inspire every organization to become a great place to work through our award-winning HR technology. We're seeking a passionate and experienced Technical Support Specialist to join our Global Support team.About the RoleThis is a unique opportunity to work with a world-class technical support team,...


  • St Louis, Missouri, United States Brooksource Full time

    Job Summary:We are seeking a highly skilled and experienced Technical Support Specialist to join our dynamic IT support team at Brooksource. In this role, you will be the first line of support for end-users, providing exceptional customer service and technical assistance.Key Responsibilities:First-Level Support: Serve as the initial point of contact for all...


  • St Louis, Missouri, United States ECI Software Solutions Full time

    About ECI Software SolutionsECI Software Solutions is a leading provider of industry-specific, cloud-based business management software and services to small and medium-sized businesses. Our solutions integrate into every aspect of a customer's business to help them level the playing field, run day-to-day operations more efficiently, and free them up to...


  • St Louis, Missouri, United States Washington University in St. Louis Full time

    Job SummaryWashington University in St. Louis is seeking a highly motivated Technical Support Specialist to provide technical support for desktop computer systems and other technology-based systems for University staff, faculty, and students. The successful candidate will have a broad understanding of all standard enterprise office technologies to...


  • St Louis, Missouri, United States UKG (Ultimate Kronos Group) Full time

    Job SummaryWe are seeking a highly skilled Technical Support Technician to join our team at UKG (Ultimate Kronos Group). As a Technical Support Technician, you will provide world-class service and subject matter expertise to our internal and external customers, supporting our comprehensive UKG Pro products and providing in-depth analysis and timely...


  • St Louis, Missouri, United States Tata Consultancy Services Full time

    Job Description:We are seeking a skilled Desktop Support Specialist to join our team at Tata Consultancy Services. The successful candidate will be responsible for providing technical support and maintenance for desktop computers, laptops, and other end-user devices.Key Responsibilities:Provide technical support and troubleshooting for hardware and software...


  • St Louis, Missouri, United States UKG (Ultimate Kronos Group) Full time

    About the RoleWe are seeking a highly skilled Technical Support Technician to join our team at UKG (Ultimate Kronos Group). As a Technical Support Technician, you will play a critical role in providing world-class service and subject matter expertise to our internal and external customers.Key ResponsibilitiesParticipate in Collaborative Support ModelAbility...


  • St Louis, Missouri, United States Interco Full time

    Job DescriptionInterco is seeking a skilled Technical Support Specialist to join our IT department. As a key member of our team, you will be responsible for providing top-notch technical support to our employees, ensuring the smooth operation of our hardware and software systems.Key Responsibilities:Troubleshoot IT issues: Identify and resolve technical...


  • St Louis, Missouri, United States Enterprise Holdings Full time

    About the RoleThe Technical Support Specialist plays a pivotal role in the Car Sales department, providing advanced technical support, business analysis, and project management. This position works closely with cross-functional teams to analyze business needs, manage critical support functions, and contribute to the successful opening of new dealerships.Key...


  • St Louis, Missouri, United States ApTask Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at ApTask. As a leading global provider of workforce solutions and talent acquisition services, we are dedicated to shaping the future of work.Key ResponsibilitiesProvide on-site client-facing support for the installation, servicing, and repairing of systems.Conduct quality...


  • St Louis, Missouri, United States TEKsystems Full time

    Position Overview:The Technical Service Specialist plays a crucial role in providing support for various products within the Lubrication Business Unit.This includes a range of equipment such as hand-held lubrication tools, pumps, meters, valves, lubrication systems, and fluid management solutions.The specialist will assist with inquiries related to service...


  • St Louis, Missouri, United States TEKsystems Full time

    Position Overview:The Technical Service Specialist plays a crucial role in providing support for a diverse range of products within the Lubrication Business Unit.This includes an array of hand-held lubrication tools, pumps, meters, valves, lubrication systems, and fluid management solutions.The specialist will assist with inquiries related to service...


  • St Louis, Missouri, United States Washington University in St. Louis Full time

    Job SummaryWashington University in St. Louis seeks a highly motivated Technical Support Specialist III to provide exceptional support for desktop computer systems and other technology-based systems for University staff and faculty. This role requires strong communication and customer service skills, as well as the ability to use a wide variety of technical...